So many things can happen in a couple of days. Lives change in the blink of an eye- fortunes won, or lost. A loved one dies, or a child is born. Or something, mundane as a laptop computer, malfunctions and is ruined along with all the information inside. This is not so momentous, one might say. It could be life-changing, says another.
I have such a laptop. A simple, eight year old dinosaur, a Toshiba Satellite. I purchased it new, with cash in 2006, money garnered from the finalization of my disability case. I was facing a lifetime of being “disabled’, unable to work my trade or pursue my dreams anymore. But this new device, alien and marvelous, was a way for me to express the turmoil, the sadness, and the hope I felt in my new situation. It really meant a lot to me, and to my future.
My computer was killed Monday, by a technician at some far away office who I contacted for technical support, at my phone company. I am sure that she meant well when she took control of my mouse and started to do her “repairs” and “testing”. I kept making suggestions as to why the security system I purchase from them was screwing up, but she had her own ideas. Finally, after 2 hours holding the line, I was back with her, live. She said another 15 a month would take care of things, and she hurried to connect me with a “Connect Tech” technician, who reitterated that for an additional 15 a month would fix “both” of my problems. I told her I had called to fix one, she informed me that I now had 2. I was now confused, tired and miffed. I had called for assistance with a service I already paid extra for, and after hours on the phone with the 1st technician it was all boiling down to a ploy for more money.
I politely told this woman that I did not want to purchase anything else, and that I just wanted things put back the way they were. I said I would call back after I searched for cheaper prices. So, I hung up, exhausted and frustrated, and went to lay down. In the process, I saw my telephone blinking- no phone service. I went to my computer to contact the phone company again, and guess what:
No COMPUTER service!!! My computer screen said in big letters that it had experienced a “Catastrophic Failure” and listed the time it occured as being the exact time I had been letting the technician control my computer. I called the phone service back on my cellular phone and was told the problem was “in Your House, with Your Wiring”!!!! AARGH!!!!
So they sent a service man who looked like a beautiful greek God (best part of whole ordeal), and he confirmed that it was the lady tech on the phone who had killed my computer, and he said he had never seen a computer do anything even remotely like the things mine was doing, He apologized profusely, and did some crazy stuff with a USB that worked for half a day.
So, I stewed in my own juices the next day till noon, and then I called the Amazingly Awful Telephone company, and after 4 disconnects and speaking with 5 people I finally was sent to the Redemption manager lady who took all the info for the 5th time, and asked how much my computer was worth.
Great Wonders of the World!!! I am going to recieve a check from them in 3-5 days!!!! They arent so awful, after all!!!
so, that is what I have been doing these last few days!!!